Felton Street Community Preschool, Gateshead—Policies

We ask that parents make themselves familiar with our preschool's policies.

Full copies of all preschool policies are on display in the foyer of the preschool.

Children’s’ Birthdays

We ask that all parents bring cupcakes if bringing a cake, and that you provide a list of ingredients to avoid any complications due to allergies.

Arrivals & Departures

We maintain in-depth attendance for every child enrolled. Parents and guardians must complete the register on arrival and departure. Only pre-approved parents/guardians will be allowed to collect your child on your behalf.

Approval of guardians must be done in writing. Phone calls will not be accepted.


Each family is issued a code to access entry into the facility. This code is only for you and other pre-approved adult guardians. Do not give this code out to other people.

Child Protection

As carers, we are mandatory reporters of abuse to children. Where our staff have ground to suspect a child is at risk of significant harm, we are duty-bound to report suspicions to the NSW Family and Community Services.

Child Protection & Probity Checks

All new appointees undergo criminal history and probity checks. Any appointee who has been charged or convicted of a criminal offence must notify preschool management immediately. Failure to do so will result in disciplinary action.

Behaviour Management

Inappropriate behaviour will be deterred using the 4Rs approach—reaffirm, redirect, remind and remove. Children may be redirected to other activities within the environment to remove them from continuous conflict situations.

Behaviour Expectations

The expectation at Felton Street Preschool is that all children play co-operatively to create a safe environment. This includes older and younger siblings visiting the premises.

Excursions & In-House Visitors

Additional events are sometimes organised, these are outside of the standard program and are generally funded using administration fees. Parental permission will be needed for external excursions.

Privacy & Confidentiality

Where it is necessary for records to be kept, the management and staff of the preschool will make every effort to ensure:
  • There is a legitimate legal need to record the information
  • All records kept are factual
  • Confidential information is kept secure & not discussed openly, but only where legitimately necessary


All changes to your child’s attendance must be notified in writing. This includes termination of enrolment. Child attendance patterns can be altered easily with sufficient notification.

Terminating Enrolment

2 weeks written notice must be given, during term time, to terminate child enrolment.


We observe all federal, state and local public holidays including the official NSW Department of Education school holidays. We also include pupil-free days for our annual shutdown period. Fees are not payable these days.


Fees are due daily and are payable: daily, weekly, monthly or by term. Always in advance.

Payments can be made by:
  • Cheque
  • Direct Deposit
  • Credit or Debit Card




Should your child become ill whilst at preschool, staff will complete a sudden illness form and parents (guardians) will be contacted to collect your child immediately.

Staff regard illness as:
  • A temperature of 38 degrees Celsius or more
  • Vomiting
  • Diarrhoea
  • Unexplained rashes on children’s skin
  • constantly running nose (clear and/or green mucus)
  • General, yet not normal, lethargy
  • Constant complaining of felling unwell that leads to the child becoming distressed.
A child unwell on arrival can be refused entry until medical attention has been sought and a doctor’s letter is obtained stating the child is well and not infectious.

We ask in cases of diarrhoea, high temperatures or other ailments, children be kept at home for 24 hours. In the case of outbreaks where 2 or more children are away with the same symptoms the exclusion time is 48 hours.


As per the NSW Public Health Act 2010, all parents must provide an Australian Childhood Immunisation Register (ACIR) Immunisation History Statement (that shows a child’s immunisation is up to date) as part of enrolment prior to the child starting at the preschool.

In the even that your child cannot be vaccinated due to medical reason, you will need to provide appropriate documentation prior to your child attending preschool.

Communicable Diseases

When a case of a communicable, infectious disease is reported at the preschool, parents will be notified.


All parents and guardians must give written consent on a medication form for Felton Street Community Preschool staff to administer medications to children. Only prescription medications or medicines with an accompanying doctor’s letter will be administered.

All medications must be in their original containers and labelled (by a pharmacist) with the child’s name and details of dosages. Only medication that is in date will be administered. All medications and forms should be handed to a member of staff and not left in the child’s bag.

In the case of medications for long-term diagnosed conditions and illness (asthma, epilepsy etc.) permission forms can be signed for the term and staff will complete the administration details each time the medication is given.

Where children require invasive clinical procedures for chronic medical conditions, treatment and management plans will be developed with the family to ensure the child’s health needs are met. The only instance where preschool will administer injected medication dosages is for anaphylactic reactions. For all long-term illness, should the child become unwell at preschool, and staff feel they are unable to care for the child, parents and guardians will be notified and/or specialist medical attention sought.


All staff are trained in first aid and CPR. In the event of an accident staff will administer first aid, make a report of the incident. Parents will be informed and required to sign the record as well.

In the case of serious accident parents/guardians will be notified immediately to discuss the treatment options for your child. If parents/guardians cannot be contacted and the Nominated Supervisor or Responsible Person deems it necessary for the child to have treatment by a medical professional, then an ambulance will be called to take the child to hospital.
For more on our policies please contact our preschool for a copy of our handbook.